TERMS and CONDITIONS
Wholesale orders can be placed via email at firstname.lastname@example.org or by calling our studio at 617.730.3788. The minimum order required is $100.00. Please provide your business Tax ID and website information. Orders must be prepaid by credit card, check, or Paypal. We accept Visa, MasterCard, American Express, and Discover. All payments will be processed at the time of shipment. International payments are due in U.S. currency. We also accept payments by International Bank Wire Transfer.
Net 30 terms are available upon approval. Prices are subject to change without notice.
Please allow 1 to 2 weeks for delivery. Turnaround time may vary depending on availability or volume. Expected delivery dates will be discussed at the time of the order. Shipping confirmation will be sent via email. All parcels will ship UPS Ground unless otherwise requested. Shipping and handling costs are in addition to listed prices. For time sensitive orders, expedited shipping is available at additional cost.
Shipping costs for international orders will be calculated based on weight and requested shipping method. Taxes and custom fees may apply at the time of delivery. Studio Carta is not responsible for these charges. All orders are shipped from our studio in Brookline, Massachusetts, USA.
RETURNS and EXCHANGES
Requests for returns and exchanges must be submitted by phone or email within one week of delivery. All merchandise must returned unopened, unused, and in its original packaging. A refund will be issued after we have received the merchandise.
Shipping costs are not refunded.
We do not share or sell your information to any third party and the information collected is solely used for necessary contact purposes.